Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donnie Shaw

Donnie Shaw

November 8, 2024

5  out of  5
rating by Donnie Shaw
"Easy and fast. Thanks for the help"
We responded:
"Donnie, we appreciate your kind words! Our team is always striving to provide fast and easy solutions. Thank you for choosing us!!"
Profile photo of Gloria Harvey

Gloria Harvey

November 7, 2024

5  out of  5
rating by Gloria Harvey
"I have always received the upmost service and handling of my requests from any of the State Farm agents. They are easy to do business with, and Jill Mathews has been like a personal friend to me for years. I appreciate everyone there, and very happy to have them for my insurance needs. Thank you Gloria Harvey"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of lamar Rodriguez

lamar Rodriguez

October 11, 2024

5  out of  5
rating by lamar Rodriguez
"I’ve been working with Frank at this office, he is very responsive, efficient and helpful. I emailed him with changes I needed in a time sensitive matter and he delivered. Frank is quick to get things done for you. Great service"
We responded:
"Wow Lamar!! Awesome review! Thank you for taking the time!!! We think Frank is awesome too! "
Profile photo of Larry Mouton

Larry Mouton

September 27, 2024

5  out of  5
rating by Larry Mouton
"Excellent Customer Service!!!"
We responded:
"Thank you, Larry, for taking the time to share your feedback. We're delighted to know that you're happy with our service. Your trust means a lot to us."
Profile photo of Ashley Voigt

Ashley Voigt

September 27, 2024

5  out of  5
rating by Ashley Voigt
"They always are there for me when I need them. Treat me with respect and get back with me quickly. I also love that we can text"
We responded:
"Ashley!!! Such an awesome review!!! Thank you for your comments! We love taking care of great customers like you! "
Profile photo of Rick H

Rick H

September 17, 2024

5  out of  5
rating by Rick H
"Have been with this State Farm branch for almost 20 years. Jaime Kuehler has handled my account for almost the entire time and has always been knowledgable and great at explaining/recommending options for my needs. Most importantly Jaime is available to talk and quickly responds to emails when needed rather than the typical service most companies give this day. Jaime handles my entire family and countless friends I have referred with personal and business insurance products. It has been nice to have a one stop shop and get all the multi policy discounts."
We responded:
"Wow! Rick! Thank you SO much for taking the time to share such an amazing review. I especially appreciate your comments about Jaime! She has been with my agency over ten years and its for reasons you stated that she is our Office Manager. We love having great customers just like you! Thank you for your loyalty and and again for your review. 🙌❤️⭐️"
Profile photo of Chris B

Chris B

August 26, 2024

5  out of  5
rating by Chris B
"I couldn’t ask for a better agent."
We responded:
"WOW!!! You blew us away, Chris!! Thank you for the amazing review! We appreciate you! 🙌❤️"
Profile photo of Sandra Davenport

Sandra Davenport

August 22, 2024

5  out of  5
rating by Sandra Davenport
"Great service and always quick to respond."
We responded:
"Thank you SO much for taking the time to leave such a wonderful review, Sandra! 🙌"
Profile photo of Yanheng Liu

Yanheng Liu

August 7, 2024

5  out of  5
rating by Yanheng Liu
"Frank is awesome! This is the 2nd time I reach out to him. He is very professional, knowledgeable, patient and most importantly, he is seeking the best for the customer. He provided multiple versions of the requote I requested, but never lose his patience. I really appreciate all the help. Highly recommend."
We responded:
"Yanhang, thank you so much for your awesome review!!! We agree that Frank is very customer focused! We’re thankful to have him on our team and you as a customer! "
Profile photo of Bunmi Famuyiwa

Bunmi Famuyiwa

August 2, 2024

5  out of  5
rating by Bunmi Famuyiwa
"Frank is awesome…very patient and polite, and very swift! I got a very good discount and concluded the process in under 20mins! Thank you so much!"
We responded:
"Bunmi! Such an amazing review!!! Thank you!!! We think Frank is awesome, too! And I’m so happy to hear he took good care of you!!! We appreciate customers like you! 🥰"
Profile photo of Chandreka Kennedy

Chandreka Kennedy

July 25, 2024

5  out of  5
rating by Chandreka Kennedy
"Jamie was very helpful when I called to adjust my policy rates. She offered many services and discounts that would fit into my budget. Thanks Jamie!"
We responded:
"Thank you for taking the time to give us such a wonderful review, Chandreka! It’s loyal customers like you we appreciate! 🤩🥰"
Profile photo of Ashlee Greenalch

Ashlee Greenalch

July 25, 2024

5  out of  5
rating by Ashlee Greenalch
"Frank is the best agent ever! He made my entire process so easy and painless! Thank you Frank!!"
We responded:
"Ashlee, we are so happy to hear you appreciate Frank! We think he is great too! Thanks for taking the time to give us such an amazing review!!! 😍"
Profile photo of Rickie Parrino

Rickie Parrino

July 24, 2024

5  out of  5
rating by Rickie Parrino
"Always ready to help in anyway possible"
We responded:
"Rickie, thank you SO much for your wonderful review!!! I appreciate you! 🙌"
Profile photo of Hank Crosby

Hank Crosby

July 17, 2024

5  out of  5
rating by Hank Crosby
"I have been a State Farm customer for over 45 years due to the service model."
We responded:
"Thank you for your dedication and loyalty to State Farm! And for the 5 ⭐️ review! We appreciate you! Thanks for the update and for your loyalty to State Farm and to my agency, Hank! "
Profile photo of Misti McLaughlin

Misti McLaughlin

June 28, 2024

5  out of  5
rating by Misti McLaughlin
"Nathan Gouge is the very very professional and always watching out for the client. Knows insurance."
We responded:
"Misti! We sincerely appreciate your review & your comments about Nathan! He definitely is very professional & we love that you can see how well he looks out for our customers. Thank you! 😊 "
Profile photo of Brittney Marzette

Brittney Marzette

June 28, 2024

5  out of  5
rating by Brittney Marzette
"Nathan was great to talk with. He was so kind, knowledgeable, and answered all my questions! Definitely thinking about making a switch from Progressive after speaking with him!"
We responded:
"Brittney! Thank you for the 5 stars and for the amazing review! WE would love to be your Insurer and we promise to treat you like a good neighbor, always! 😊"
Profile photo of Sally Ritchie

Sally Ritchie

June 28, 2024

5  out of  5
rating by Sally Ritchie
"This agency always responds very promptly to anything I need from them!"
We responded:
"Thank you Sally for taking time out of your day to leave us a 5-star review! We appreciate you and your business more than you know."
Profile photo of Alexis Lara

Alexis Lara

June 25, 2024

5  out of  5
rating by Alexis Lara
"Great talk with Nathan about my current policies and he answered the questions I had easily!"
We responded:
"Thank you for the kind words Alexis! We appreciate you and your loyalty to State Farm and my office!!"
Profile photo of Alexis Mendenhall

Alexis Mendenhall

June 24, 2024

5  out of  5
rating by Alexis Mendenhall
"I would like to share my appreciation for Nathan. I have been with state farm for years and Nathan has always greeted me with kindness and hospitality in the true southern style. He is on top of his game and is quick to help me not matter how big or small the request!! It's always a genuine delight when I call in and he's the one that picks up!!"
We responded:
"Thank you so much for the 5-Star review and recommendation! We sincerely appreciate it!"
Profile photo of Mario Chavez

Mario Chavez

June 19, 2024

5  out of  5
rating by Mario Chavez
"GREAT JOB GUYS"
We responded:
"Thank you for the 5 star review, Mario! We appreciate customers just like you! "
Profile photo of Nicole Buisson

Nicole Buisson

June 13, 2024

5  out of  5
rating by Nicole Buisson
"Frank was very quick to respond to my request for a quote and went above and beyond to provide me with many options. We found the right one for me and issuing my policies was quick and painless and I had access to my auto ID card immediately! I look forward to working with him for years to come!"
We responded:
"Nicole! What a great review! Thank you so much for taking the time to do so! We too look forward to serving you for many years to come! "
Profile photo of gopi l

gopi l

June 5, 2024

5  out of  5
rating by gopi l
"Frank has been an amazing person, very kind and patient enough to answer all of my questions about the policy. His objective was not just to sell the policy but even help me understand the importance of each option i choose and also he even spent quite a time inorder to get me the best price that he can. I would highly recommend him ."
We responded:
"Thank you for taking the time to write such an awesome review! We also think Frank is an amazing person! And explaining the coverages we offer to help match price to risk is very important to our team. We appreciate customers like you! "
Profile photo of Vijay Kumar

Vijay Kumar

May 6, 2024

5  out of  5
rating by Vijay Kumar
"Excellent service"
We responded:
"Thank you so much for the 5 star review Vijay! It’s customers like you who make our day! "
Profile photo of Jonathan Nunn

Jonathan Nunn

April 9, 2024

5  out of  5
rating by Jonathan Nunn
"Jaime takes good care of me and provides excellent customer service."
We responded:
"Thank you so much for your awesome review! We love how Jaime takes care of our customers too. We appreciate your business and your time to leave us a review! "
Profile photo of Deborah Vest

Deborah Vest

March 27, 2024

5  out of  5
rating by Deborah Vest
"Great people and Great Customer service!"
We responded:
"Thanks Debbie! Stop by the office anytime, we love being your good neighbor in Celina. "